Equipment ownership
All bins, lids, dollies and related equipment remain the property of PackBin Rentals at all times. Renting gives you temporary use of the equipment for your rental period.
What this service is
PackBin Rentals rents and delivers empty moving equipment. We do not pack, load, transport, move or store your belongings, and we do not provide movers or moving labor. You are responsible for your own move, whether you do it yourself or hire a mover.
Customer responsibility
- You are responsible for the equipment from delivery until we collect it.
- Keep the equipment secure and protected from theft, fire and weather damage.
- Do not sublet, sell or transfer the equipment to anyone else.
Return condition
- Return every bin completely empty and free of debris.
- Nest the bins together at the agreed pickup location.
- Have the equipment accessible during the pickup window.
Prohibited materials
Do not use the bins for hazardous, flammable, corrosive, perishable, illegal or biologically contaminated materials, or for live animals or plants that could soil or infest the equipment.
Use limits
- No permanent markings, paint, adhesives or drilling.
- Do not overload a bin beyond what can be safely lifted and stacked.
- Spread dense and heavy items across multiple bins rather than filling one.
Extensions
Extensions must be requested and approved, and depend on inventory. Once an extension reaches the fourth day, the weekly extension rate applies instead of daily charges.
Missed pickups and access
If equipment is not empty and accessible at the scheduled pickup, a missed-pickup fee plus an extension charge applies. We may reschedule delivery or pickup when access is unsafe or conditions such as severe weather make the stop unsafe.
Normal wear
Scuffs and marks from ordinary use are expected and are not charged.
Payment authorization
By booking, you authorize charges for the rental, any approved extensions, and the published damage, loss and service fees below.
Fee schedule
- Normal cleaning: $0 — Included — no charge.
- Normal wear: $0 — Included — no charge.
- Rental forms and paperwork: $0 — No charge.
- Lost or destroyed bin: $40 — Per bin.
- Broken attached lid that makes a bin unusable: $40 — Per bin.
- Lost dolly: $50 — Per dolly.
- Deep cleaning: $5 — Per bin, only when required.
- Serious contamination, pest or biohazard: $40 — Actual remediation or replacement cost, up to $40 per bin.
- Missed pickup because equipment is not ready: $25 — Plus the applicable extension charge.
- Additional delivery trip: $25 — Plus any applicable equipment charges.
- Early return: $0 — No prorated refund for unused days.
Cancellations
Cancellations, reschedules and refunds are governed by the cancellation policy.
Record of acceptance
When you accept these terms at booking, we record the agreement version, the acceptance timestamp, and the customer and booking it applies to.
Note for the business owner: this document is a working draft and should be reviewed by California legal counsel before launch.